About Us

We are Victoria's consumer marketplace regulator.

Our vision is for a fair, safe and competitive marketplace in Victoria.

We administer over 30 legislative schemes in Victoria. We undertake our regulatory functions and provide services to:  

  • support Victorians to exercise their consumer rights
  • ensure that businesses and rental providers do the right thing.


We also fund assistance and advocacy services for consumer sand renters experiencing vulnerability.

You can learn more about the legislation we administer, the statutory bodies and committees we support and the funds we administer.  

What We Do

We provide information and advice in the following areas:

We offer further information in these sections:

Forms and publications

We publish a range of forms, guides, research reports and policies. To find these, view our Forms and publications page.