About Us

Essential Energy builds, operates and maintains one ofAustralia’s largest electricity distribution networks, providing a vitalservice to 890,000 customers across regional, rural and remote communities.

Our networkfootprint covers 95 per cent of New South Wales and parts of southernQueensland, traversing 737,000 square kilometres of diverse landscape from thedesert to the coast, across alpine to sub-tropical.

Delivering safe and reliable power for our communities is atthe core of what we do.

The poles and wires that line our streets deliver the energythat powers the homes, hospitals, schools and businesses that form ourcommunities. But they can also allow for communities to generate, share andstore their own electricity.

Through innovation and technology, we are activelysupporting the energy transition by inspiring and enabling the network ofthe future.

Underpinning this is our commitment to the safety of ouremployees, contractors and the community. We strive to continuously improve oursafety performance and we work with the people we serve to promote electricalsafety awareness.

We're dedicated to giving back to the communities where welive and work.

Essential Energy, power and people you can rely on, now andin the future.

We’re constantly maintaining the poles and wires to meetcustomers’ needs and on call 24/7 to fix power outages.

For power outages and network enquiries, we’ve got youcovered.

To find out how to receive SMS power outage notificationsvisit essentialenergy.com.au/sms

What We Do

The electricity we deliver powers the homes, hospitals ,schools, businesses and services that form your community.

We’re constantly: on call 24/7 to fix power outages, maintaining the poles and wires to meet customers’ needs, looking at innovative and cost effective ways to provide our services:

Our Network

Tool & guides

For billing and new connections, contact your electricity retailer.