profile-banner

Guild Insurance

About Us

Since being established in 1963 by the Pharmacy Guild of Australia, the values of Guild Insurance have been guided by the Pharmacy Code of Ethics. Honesty, integrity and professional excellence help to drive Guild's success.

These principles mean we take the time to ask the important questions. We're committed to understanding what our customers want, need and value.

We’ve got all the vitals covered:

we’re an Australian Prudential Regulation Authority (APRA) regulated insurer

we have an A.M. Best rating of A-stable outlook

we work with over 50 associations

we insure over 110,000 customers across Australia

we are 100% Australian owned

all claims decisions are made by the Guild Group

FAQs
What's the difference between professional indemnity and business insurance?
Professional indemnity insurance covers you for your civil liability when a claim arises from a breach of your professional duty. Many professional policies at Guild Insurance combine professional indemnity, public liability, and product liability to cover more of your professional duties. Business insurance, is a broader category that encompasses various types of coverage designed to protect businesses from a wide range of risks. This can include property damage, and liability claims.
What is business insurance for?
Generally business insurance is to cover the physical assets of your business for material damage loss and options for theft cover. It can also include cover for financial loss due to business interruption. Usually basic insurance does not cover breach of duty or flood cover, but if you speak to an insurance specialist it can often be added to your policy for a nominal fee.
How do I know what's covered and what is not?
Depending on the policy you are taking out, covers will often vary. At Guild insurance we specialise in making a policy to suit your business so that you are not over paying for covers you wouldn't normally need. The best thing to do is call 1800 810 213 to speak to an insurance specialist, they can find out what activities and structure your business is in to then provide you with adequate cover for you.
How do I get a Certificate of Currency?
A certificate of currency (or COC for short) is a written document that confirms that your insurance policy is current and valid at a specific date and time. At Guild we provide easy access to your COC at any time within a few clicks of our online portal PolicyHub. If you are a new customer we can provide you with one post purchase.
Hair & Beauty
Fitness Professionals & Business
Dentists
Physiotherapists
Speech Pathologists